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Helplines and services to support your mental health during COVID-19

2021 edition 

Mental Health Europe (MHE) created a map of helplines and services to support your mental health during the COVID-19 crisis and beyond. Information from 36 European countries was gathered with the valuable support of MHE members and the European Federation of Psychology Students’ Associations (EFPSA).

 

In a few clicks, this interactive map will help you find more details on helplines and services providing mental health care during COVID-19 in your country, including COVID-specific support.

 

How the map works

Click the country/ flag of your choice on the map, and a pop-up window will show you the existing helplines and organisations. You can find a short description, a link to the website of the organisation and contact detail. 

Below you can see the full list of services and helplines offered across Europe. If you find that a service is missing, please contact us, and we will add it as soon as possible.

 

Special thanks

We would like to say a special thank you to EFPSA and their Social Impact Initiative team for the invaluable help in assembling this map’s entries. The European Federation of Psychology Students’ Associations (EFPSA) was established in 1987 at the first International Congress of Psychology Students in Portugal. EFPSA represents a highly diverse network of psychology students working voluntarily by and for psychology students of Europe. The Federation currently consists of 34 psychology Member Organisations and two Observer Organisations.

 

Disclaimer

Please note that the map was updated with helplines and services provided by EFPSA. At the time of publishing, all services were operational. If you find that they have changed or no longer exist, please let us know via info[at]mhe-sme[dot]org. Please also note that the organisations featured on the map are not affiliated with MHE.

COVID-19 helplines and other services

Find a helpline or organisation providing mental health support in your country

Detailed information

Albania

Linja e Keshillimit per Gra dhe Vajza
LKGV hapi Linjën e parë të Këshillimit për Gra dhe Vajza të dhunuara në Shqipëri më 1996. Ne ofrojmë këshillim telefonik si dhe këshillim ballë për ballë për qindra gra çdo vit. Linja jonë ofron këshillim psikologjik dhe ligjor falas, me qellim fuqizimin dhe mbështetjen e grave që janë viktima të dhunës.
https://hotlinealbania.org/ 
✉ info@hotlinealbania.org
✆ 116 117

Alo 116
Linja Kombëtare e Telefonit për Fëmijët në Shqipëri “ALO 116” është një shërbim i rëndësishëm për fëmijët në Shqipëri.
https://www.alo116.al/en
✆ 116 111

Nuk je vetëm
Nuk je vetëm është webfaqe këshilluese e cila ju dedikohet të rinjve dhe paraqet një mjedis të sigurt që të shprehin preokupimet e tyre më intime përmes internetit, dhe në të njëjtën kohë të marrin këshilla profesionale nga ekspertë të fushave të ndryshme.
https://www.nukjevetem.al

Austria

Corona-Sorgenhotline Wien
https://www.promente-wien.at/14-news/165-sorgenhotline.html
✆ 01 4000 53000 (8:00 – 20:00)

Corona-Sorgen-Hotline des psychosozialen Krisendienstes Tirol & der Diözese Innsbruck:
✆ 0800 400120 (Täglich: 8:00 – 20:00)

Studierendenberatung Wien:
✆ 01/402 30 91 oder 0664/88 34 21 64
✉ psychologische.studentenberatung@univie.ac.at

Studierendenberatung Graz:
✆  0316/814748 oder 0664/883 42 173
✉ psych.ber(at)uni-graz.at

Studierendenberatung Salzburg:
✆ 0662 / 8044 6500
✉ psb.sbg(at)sbg.ac.at

Studierendenberatung Linz:
✆  0732/24 68-7930
✉ psychol.studber(at)jku.at

Studierendenberatung Innsbruck:
✆ 0512/507 39601
✉ psycholog-studentenberatung(at)uibk.ac.at

Studierendenberatung Klagenfurt
✆ 0463/23 482, 0699/100 95 316
✉ psycholog.studierenenberatung(at)aau.at

Kriseninterventionszentrum
http://www.kriseninterventionszentrum.at/ 
✆ 14069595 (Mo – Fr: 10:00 – 17:00) –  also in English

Helpline des Berufsverbandes Österreichischer PsychologInnen | BÖP
Das psychologische Beratungsservice des Berufsverbandes Österreichischer PsychologInnen hilft Ihnen kostenlos, anonym und kompetent seit mehr als 20 Jahren. PsychologInnen stehen für Ihre Fragen und persönlichen Anliegen am Telefon und per e-Mail zur Verfügung und ganz besonders in dieser herausfordernden Zeit.
https://www.boep.or.at/psychologische-behandlung/helpline 
✆ 01 504 8000 (Mo – Do: 9:00 – 13:00)

Telefonseelsorge 
für Menschen in schwierigen Lebenssituationen
http://www.telefonseelsorge.at 
✆ 142 (Notruf) (24/7) 

Sozialpsychiatrischer Notruf (Wien) 
Psychiatrische Soforthilfe im Notfall (24h)
http://www.psd-wien.at 
✆ 01 31330 (24/7)

Rat auf Draht
Für Kinder, Jugendliche & auch Eltern/Bezugspersonen
✆  147 (24/7)

Notfallpsychologischer Dienst Österreich
✆ +43 699 188 554 00  (24/7)

Die Möwe
Das zentrale Anliegen der möwe ist der Schutz von Kindern vor Gewalt und ihren Folgen.
https://www.die-moewe.at/
✆ 15321515

Der Österreichische Bundesverband für Psychotherapie (ÖBVP)
Psychotherapeutische Hotlines
https://www.psychotherapie.at/patientinnen/coronavirus-informationen-psychotherapie-patientinnen
✆ 0512 / 56 17 34 (Do – Fr von 14 – 16 Uhr)

Krisenhilfe und Beratung nach Bundesländern
Beratungshotline des BLP, IPR & ÖGK (Burgenland)
✆ 02682 24690 (Mon – Sa: 10:00 – 12:00)

Krisenhotlines des KLP (Kärnten)
✆ 0664 730110147  (Täglich: 10:00 – 20:00)

 Krisentelefon Niederösterreich
✆ 0800 202016 (24/7)

Krisenhilfe Oberösterreich
✆ 0732 2177 (24/7)

Krisenhotline Salzburg
✆ 0662 433351 (24/7)

Kriseninterventionsteam Steiermark
✆ 0800 500154 (Täglich: 9:00 – 21:00)

Frauenhelpline 
Gegen Gewalt und für Hilfe und Entlastung.
http://www.frauenhelpline.at 
✆ 0800 222 555 (24/7)

Männernotruf 
Gegen Gewalt und für Hilfe und Entlastung.
https://www.gesundheit.gv.at/linkaufloesung/applikation-flow?leistung=LA-GP-GL-Maennernotruf&flow=LO&quelle=GHP 
✆ 0800 246 247 (24/7)

Plaudernetz Caritas 
Gesprächspartner bei Einsamkeit
✆ 05 1776 100

Kinder-Schüler-Eltern-Beratungshotline des ÖBVP
✆ 0512 561734 (Mo – Fr: 14:00 – 16:00)

Sozialhilfe
Obdachlosenhilfe, etc.
Caritas Kältetelefon (Obdachlosenhilfe in Kalten Jahreszeiten)
✆ 01 480 45 53 (Wien)

Belgium

General helpline 
✆ 0800 14 689

L’AViQ
Agence pour une Vie de Qualité
https://www.aviq.be/ 
✆ 0800 160 61

Service Public de Wallonie
✆ 1718

SOS parents 
Un numéro de téléphone pour les parents qui sentent le stress monter
✆ 0471 414 333

Violences Conjugales
✆  0800 30 030

General helpline
https://www.tele-onthaal.be/ 
✆ 106 (Dutch)
✆ 107 (French)

Zelfmoordlijn1813
https://www.zelfmoord1813.be/
✆ 1813 (Dutch)
✆ 0800 32 123 (French)

AWEL
Awel luistert naar kinderen en jongeren
https://www.awel.be/ 
✆ 102

Bulgaria

Кожа – платформа за психично здраве 
https://koja-bg.org/therapeutist/

Български Червен Кръст
Безплатна телефонна линия за психологическа подкрепа и информация за Ковид-19
https://www.redcross.bg/ 
✆ 0800 11 466

Национална телефонна линия за наркотиците, алкохола и хазарта: 
На страницата можете да намерите и анонимен чат:
https://www.drugsinfo-bg.org/
✆00359 (0) 888-99-18-66

Анимус
Гореща линия за пострадали от насилие 
http://animusassociation.org/programi-uslugi/goreshta-linia/
✆ 0800 1 86 76
✆ 02 981 76 87

Кабинет 
https://kabinet.bg/
Спешна психотерапевтична помощ и емоционална подкрепа 
✆ 0800-20-202

Czech Republic

Ličko-senjska županija   
Novi besplatni broj psiho-socijalne podrške.  
✆  0800 11 88 Linija za gluhe i nagluhe osobe
✆ 091 120 0028 Komunikacija će se odvijati putem Vibera i SMS poruka 

Na ovoj stranici pronaći ćete popis telefonskih brojeva za nove podatke o COVID-19 ili za pružanje psihološke pomoći.
https://kakosi.ffzg.unizg.hr/psiholoska-podrska/ 

Cyprus

Domestic violence
✆ 1440

Counselling and support:
 ✆ 1410

Information and support for sexual and reproductive health and rights:
✆ 1455

Denmark

Organisationen Børn, Unge & Sorg
https://sorgcenter.dk/ 
✆ 69161667

Finland

SOS Crisis Centre Helplines:
✆ 925250111 (Finnish)
✆ 0925250113 (English)

MIELI

Crisis Helpline
https://mieli.fi/en/support-and-help/crisis-helpline/
✆ 09 2525 0113

Support and help for foreigners
https://mieli.fi/en/support-and-help/support-and-help-foreigners
✆ 09 2525 0112
✆ 09 2525 0113 (in Arabic and English)

Central Association for Mental Health
National Mental Health Counseling
https://www.mtkl.fi/mista-apua/
✆  20391920

Sekasin chat (under 30 years old)
https://sekasin247.fi/

Valtakunnallinen mielenterveysneuvonta
https://www.mtkl.fi/mista-apua/ 
✆ 020391920

France

SOS Amitié (COVID-19)
https://www.sos-amitie.com/web/internet/carte#item44
✆ 0142962626 (French) 
✆ 0146214646 (English)

Solidarité Femmes
Contre les violences faites aux femmes
http://www.solidaritefemmes.org/ 
 ✆ 3919

SOS Suicide Phenix
https://sos-suicide-phenix.org/
✆ 01 40 44 46 45

Suicide Accoute
https://www.suicide-ecoute.fr/
✆ 0145394000

Service National d’Accueil Téléphonique de l’Enfance en Danger
https://www.allo119.gouv.fr/ 
✆ 119

Georgia

Public Health Foundation of Georgia
phf.org.ge
 ✆ 116 111

Germany

BDP-Corona-Hotline
Psychologische Beratung in Corona-Krisenzeiten
https://www.bdp-verband.de/presse/pm/2020/bdp-corona-hotline-psychologische-beratung-in-corona-krisenzeiten.html
 ✆ 8007772244

Solidarische Nachbarschaftshilfe
Solidarische und selbstorganisierte Nachbarschaftsstrukturen in Zeiten der Corona-Krise, insbesondere zur Unterstützung von Menschen, die einer sogenannten Risikogruppe angehören.
http://www.corona-solidaritaet.de/

Hilfen für Kinder und Jugendliche
Hier finden Sie das umfangreiche Informations- und Beratungsangebot für alle Menschen, die durch die Corona-Krise belastet sind und nach Unterstützung suchen. Diese Seiten sind eine Initiative der Deutschen Gesellschaft für Psychologie (DGPs) und des Verbunds universitärer Ausbildungsgänge für Psychotherapie (unith).
https://psychologische-coronahilfe.de/hilfen-fuer-kinder-und-jugendliche/

Corona und Du
Infoportal zur psychischen Gesundheit für Kinder und Jugendliche
https://www.corona-und-du.info/#was-dicherwartet
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Mausthemen – Corona
Animationsvideos für Kinder, die die Fragen zur Korona beantworten.
https://www.wdrmaus.de/extras/mausthemen/corona/index.php5

Die TelefonSeelsorge Deutschland
https://www.telefonseelsorge.de/
✆  8001110111

Krisencompass
Die app zur suizidprävention
https://krisen-kompass.app/ 

Greece

Γραμμή βοήθειας για πληροφορίες και υποστήριξη σχετικά με το COVID-19
✆  1110 (24/7)

Τηλεφωνική Γραμμή Ψυχοκοινωνικής Υποστήριξης 10306 για τον κορονοϊό  
https://eody.gov.gr/tilefoniki-grammi-psychokoinonikis-ypostirixis-10306-gia-ton-koronoio/?print=print
✆  10306 (24/7)

Γραμμή Βοήθειας για την Κατάθλιψη 
http://www.depressionanxiety.gr/149/article/greek/149/141/index.htm
✆  1034 (Mon – Fri: 09:00-21:00)

Βία Κατά Των Γυναικών 
http://womensos.gr/en/about-us-3/
✆  15900 (24/7)

Εθνικό Κέντρο Κοινωνικής Αλληλεγγύης 
https://www.moh.gov.gr/articles/citizen/xrhsima-thlefwna-amp-dieythynseis/201-197-ethniko-kentro-koinwnikhs-allhleggyhs
✆  197 (24/7)

Γραμμή SOS 1056 για Παιδιά, Έφηβους και Γονείς
https://www.moh.gov.gr/articles/citizen/xrhsima-thlefwna-amp-dieythynseis/199-grammh-sos-1056-gia-paidia-efhboys-kai-goneis
✆  1056 (24/7)

Hungary

PSZI PONT – PRO BONO
Önkéntes pszichológiai segítők
a koronavírus COVID-19 járvány kapcsán
http://pszi.hu/

Delutan 
Telefonos és online lelkisegély szolgálat. Hívjon minket bizalommal, ha elmúlt 40 éves! 
A fiatalabbakat chaten, e-mailben és Skype-on várjuk.
https://delutan.hu/
delutan@delutan.hu
✆ 13777
✆ 06 80 200 866

Call for Help
A CallForHelp szolgáltatásai az EAAD magyarországi tevékenységeihez kapcsolódnak. Céljuk a lelki egészség védelme, és a mentális zavarok, különösképp a depresszió, valamint az öngyilkosság cselekményének megelőzése.
https://callforhelp.hu/ 
✆ (1) 700-4788 (for everyone)
✆  (1) 770-8877 (people working in social field)/
✆  (1) 770-7333 (healthcare workers)

KarantÉN Veled 
Mentális egészségmegőrzés a koronavírus-járvány idejére. Pszichológushallgatók nyújtanak 1-3 alkalmas segítő beszélgetéseket, hoznak ötleteket gyerekek beltéri időtöltésére, összességében az időszak átvészelésére.
https://www.facebook.com/karantenveled/
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Kék Vonal Gyermekkrízis alapítvány
A Kék Vonal Gyermekkrízis Alapítvány értetek jött létre: gyerekekért, tizenévesekért és fiatal felnőttekért. Azért, hogy Neked is mindig legyen kihez fordulnod!
https://kek-vonal.hu/
✆ fiatalok számára 116-111  (24/7)  ✆ 137-00 (munkanapokon 17:00 és 21:00 között)
✆ felnőtteknek: 116-123 (24/7)
✆ idősek számára: 06 80 200 866 (18:00 – 21:00, külföldről: 19:00 – 20:00)

Öngyilkosság-megelőzési segélyvonal 
✆ 06 80/505-390 (free and anonymous, from 19:00 to 7:00)

NANE segélyvonal
Nők és gyerekek elleni erőszak áldozatainak és segítőiknek
https://nane.hu/erintetteknek/chat-segely/ 
✆06-80-505-101 (Mon, Tue, Thu, Fri: 18:00 to 22:00, Wed: 12:00 – 14:00)

Iceland

Raudi Krossinn
Ókeypis – Trúnaður – Alltaf opið
https://www.raudikrossinn.is/hvad-gerum-vid/hjalparsiminn-1717/hvad-gerum-vid-3
Hjálparsíminn
✆ 1717

Ireland

Samaritans
Emotional support to anyone in distress or struggling to cope.
 http://www.samaritans.org
✆ 116 123 (free, 24/7)

MyMind
Website where you can arrange both face-to-face and online counselling. Free if affected by the Covid-19 pandemic. Reduced rates (€20) for students.
https://mymind.org/
✆ (+353) 76 680 1060 (from Ireland)
✆ (+353) 1 223 8651 (from outside Ireland)
✆ (+44) 20 33 22 44 99 (UK and NI)

Bereavement Counselling
All Helplink counsellors are qualified and available for you 7 days a week to support you and/or your loved ones with counselling assistance when you are going through the bereavement process.
https://helplink.ie/counselling/bereavement-counselling/ 
✆ 0818 99 88 80

Turn2Me
Free online counselling and online support groups for people over 18. The first of its kind for Ireland free, 24/7 text service, providing everything from a calming chat to immediate support for people going through a mental health or emotional crisis – big or small.
https://www.turn2me.ie/ 
 ✆ 50808

Connect Counselling
Anonymous professional telephone counselling service for survivors of physical, emotional and sexual abuse including former residents of Mother and Baby Homes.
http://www.connectcounselling.ie/ 
✆ 1800 477 477 (free, Mon – Sun: 6:00 – 23:00)

Pieta House
Telephone and text-based support counselling for people who are suicidal or engaging in self-harm
http://pieta.ie 
✆ 1800 247 247 (free, 24/7), 
Text HELP to 51444 (standard message rates apply)

Male Advice Line
Under the mission statement: “Better Lives for Men; Better Lives for All” the Men’s Development Network works with men on various levels including one-to-one, developmental, parenting, behaviour change group work, training, phone line support and awareness raising. 
https://mensnetwork.ie/ 
✉ men@mensnetwork.ie
✆ 051-844260/1

Childline
Childline is always here for every child and young person. Chat. Call. Text. 
✆ 1800 66 66 66

Alone 
Corona virus helpline for older people 
https://alone.ie/
✆ 0818 222 024

Dublin Rape Crisis Centre
Since 1979, The Dublin Rape Crisis Centre has worked to prevent the harm and heal the trauma of sexual violence. We work with people who have experienced sexual assault, rape or childhood sexual abuse.
https://www.drcc.ie/
✆ 1800778888

LGBT Helpline
We’re here to listen in confidence and without judgement, seven days a week. You can talk to us by phone or online through our instant messaging service or by coming along to one of our peer support groups. Whatever is on your mind we’re here to listen.
https://lgbt.ie/
✆ 1890929539

Dunlewey Helpline
Dunlewey was founded in 1987 and has been providing specialist services to those experiencing addiction issues ever since.  We have branch offices in Belfast, Lisburn, Armagh and Portadown, and access to counsellors in the Republic of Ireland.
https://dunlewey.net/
✆ 1 800 936 725

National Freephone CareLine
Family Carers Ireland is the national charity supporting the 500,000 family carers across the country who care for loved ones such as children or adults with physical or intellectual disabilities, frail older people, those with palliative care needs or those living with chronic illnesses, mental ill-health or addiction.
https://familycarers.ie/
✆ 1 800 24 07 24

Italy

Telefono Amico Italia
Telefono Amico Italia è l’organizzazione di volontariato che dal 1967 dà ascolto a chiunque provi solitudine, angoscia, tristezza, sconforto, rabbia, disagio e senta il bisogno di condividere queste emozioni con una voce amica.
https://www.telefonoamico.it/ 
✆ 223272327

Kosovo

Linja e Jetes
Linja e jetës është qendër telefonike për parandalimin e vetëvrasjes. Çdo thirrje do të jetë plotësisht anonime dhe trajtohet pa gjykime.
https://www.facebook.com/Linjaejetes 
✆ 080012345 (falas, çdo ditë, 18:00 – 2:00)

Nuk je vet
Këshillim online për të rinjët.
http://nukjevet.net/

Luxemburg

Fraëntelefon
✆ 12344

SOS Détresse
Offers support in: Luxembourgish/French/German/English/Portuguese/Spanish
https://454545.lu/ 
✆ 454545

Kanner Jugendtelefon
“International Child Helplines Day” – the Kanner-Jugendtelefon 
https://www.kjt.lu/fr/
✆  116 111

Lithuania

TOKITUS
Tokitus is an online therapy platform offering personalized and affordable self-care with accredited professionals in your language. We unite the best therapists from all around the globe providing 1-on-1 counselling in 10+ languages and 10+ different types of therapy combined.
https://tokitus.com/

Malta

Crisis Resolution Malta
✆ 99 33 99 66

Richmond Foundation
Support in English:
✆ 1770 (24/7)

Kellimni
Kellimni.com wishes that all individuals are safe, respected, dignified, feel well and realise their goals and potential. The operational team is here to support you in your journey towards achieving these.
https://www.kellimni.co

Foundation for Social Welfare Services Malta:
✆ 179 – in English

North Macedonia

Министерство на здравство
https://koronavirus.gov.mk/pomos-neregularnosti/psiholoshka-poddrshka 
✆ 0800 002 03 ( безсплатната телефонаска линиja )

Универзитетската клиника за психијатрија
✆ +389 72 912 676  – поддршка на менталното здравје и психо-социјална поддршка на родителите на деца со попреченост погодени од кризата со КОВИД 19
✆ +389 72 919 009  – психолошка помош за луѓето во самоизолација

Влада на Република Северна Македониja – Побарај психолошка поддршка
https://koronavirus.gov.mk/pomos-neregularnosti/psiholoshka-poddrshka
✆ 072 912 676 – психолошка поддршка на родители на деца од предучилишна и училишна возраст
✆  072 919 009 – психолошка поддршка на возрасни лица во самоизолација:
✆ 070 241 807 – психолошка поддршка на граѓаните на општина Дебар и општина Центар Жупа, во соработка со Општа Болница Дебар: 070 241 807
✆  070 291 574 – психолошка поддршка за родители на деца со попреченост:
✆078 378 728  – психолошка поддршка за тинејџери и нивните родители: 
✆ 078 378 766 – трудниците и родилките на кои им е потребна психолошка поддршка: 
✆  072 919 009 – психолошка поддршка за лица со нарушување на слухот, говорот и гласот преку Viber
✆  072 919 009 – психолошка поддршка за лица во самоизолација на албански јазик

Сојуз на специјални едукатори и рехабилитатори
Услугата е наменета за родителите на деца со одредени задоцнувања во развојот, како и родителите на деца со попреченост кои се на возраст до 6 години.
Закажете термин нa телефонскиот број:
✆  +389 (0) 74 222 148

Бесплатна правна помош – Хелсиншки комитет за човекови права
Услугата е наменета за сите деца со попреченост и нивните семејства кои во некој момент се почувствувале дискриминирани.
✆  +389 (0) 2 3119 073
✆ +389 (0) 72 278 436 и по пат на електронска пошт
✉ helkom@mhc.org.mk

Netherlands

De Luisterlijn
Corona hulp-dienstverlening
https://www.deluisterlijn.nl/ik-zoek-hulp-home/over-corona.html
 ✆ 0880767000

Rijksoverheid 
Informatie over COVID-19:
https://www.rijksoverheid.nl/onderwerpen/coronavirus-covid-19
✆ 0800-1351 (08:00-20:00)

Zelfmoord preventie
https://www.113.nl/
✆ 0900-0113 (24/7, free)

MIND korrelatie
MIND wil psychische problemen voorkomen, mensen die hiermee te maken hebben ondersteunen en zorgen voor meer openheid en begrip.
https://mindkorrelatie.nl/
✆ 0900-1450 (Mon – Fri: 09:00-18:00)
Whatsapp: +31 6 13 86 38 03 (Mon – Fri: 09.00-17.30)

De Depressielijn
De landelijke Depressie Vereniging is dé patiëntenvereninging van en voor mensen met een depressie en hun naasten.
https://www.depressievereniging.nl/
✆ 088-5054334 (10.00 – 12.30, 14.30 – 17.00, 19.00 – 21.00) 

‘Alles oké?’  
Daar kunnen 18 tot 24-jarigen naartoe bellen als het even niet lekker gaat. Alles is bespreekbaar, contact is gratis, anoniem en je zit nergens aan vast.
✆ 0800-0450

Mindler 
Walitatieve, eerlijke en laagdrempelige zorg die makkelijk toegangbaar is, dat is waar Mindler voor staat. Wij vinden dat iedereen goede psychische hulp verdient, ongeacht inkomen of woonafstand. Wij brengen digitale techniek en professionele zorg samen. Dit maakt effectieve behandelingen voor iedereen mogelijk.
https://mindlercare.com/nl/

Norway

Hjelpetelefonen
https://mentalhelse.no/
✆ 116 123

Alarmtelefonen for barn og unge
https://www.116111.no/
✆ 116 111

Kryzysowy Telefon Zaufania
Oferta Poradni kierowana jest do osób dorosłych w kryzysie emocjonalnym, potrzebujących wsparcia i porady psychologicznej, rodziców potrzebujących wsparcia w procesie wychowawczym oraz osób niepełnoprawnych. Poradnia Telefoniczna 116 123 udziela pomocy psychologicznej osobom doświadczającym kryzysu emocjonalnego, samotnym, cierpiącym z powodu depresji, bezsenności, chronicznego stresu.
http://www.psychologia.edu.pl/116123.html 
✆ 116 123

Poland

ITAKA – Centrum Wsparcia
Linia Wsparcia jest linią całodobową i bezpłatną dla osób dzwoniących. Pod telefonem, mailem i czatem dyżurują psycholodzy Fundacji ITAKA udzielający porad i kierujący dzwoniące osoby do odpowiedniej placówki pomocowej w ich regionie.
https://liniawsparcia.pl/
✆ 800702222

Kryzysowy Telefon Zaufania
Oferta Poradni kierowana jest do osób dorosłych w kryzysie emocjonalnym, potrzebujących wsparcia i porady psychologicznej, rodziców potrzebujących wsparcia w procesie wychowawczym oraz osób niepełnoprawnych. Poradnia Telefoniczna 116 123 udziela pomocy psychologicznej osobom doświadczającym kryzysu emocjonalnego, samotnym, cierpiącym z powodu depresji, bezsenności, chronicznego stresu.
http://www.psychologia.edu.pl/116123.html 
✆ 116 123

116 111
116 111 – telefon zaufania dla dzieci i młodzieży od 12 lat prowadzi Fundacja Dajemy Dzieciom Siłę, która bezpłatnie pomaga dzieciom, które doświadczyły różnych form przemocy. Telefon jest anonimowy, bezpłatny, całodobowy i dyskretny.
https://116111.pl/o-116111/ 
✆ 116 111

Linia Dzieciom 
24/7 free helpline for children and teenagers, parents and teachers. 
http://www.liniadzieciom.pl/#linia-dzieciom 
✆ 800 080 222

Stowarzyszenie Animo
Działamy na rzecz osób z zaburzeniami lękowymi.
https://stowarzyszenieanimo.pl/ 
✆ (22) 270 11 65 

Fundacji Człowiek
Tu powstaje interaktywna strona z bazą adresową jednostek leczniczych oraz lokalnych grup wsparcia dla osób po kryzysach psychicznych i ich bliskich.
www.mapawsparcia.pl

Portugal

Sociedade Portuguesa de Psicanálise
https://www.sppsicanalise.pt/mensagem-da-presidente-da-spp-viralsolidariedade-rede-de-apoio-telefonico/ 
✆ 300 051 920 (Mon – Fri: 8:00 – 00:00)

SNS 24 
Aconselhamento psicológico no SNS 24
https://www.sns24.gov.pt/guia/aconselhamento-psicologico-no-sns-24/ 
✆ 808 24 24 24 (24/7) 

Linha de Apoio Psicológico da Universidade do Porto
Providenciado por uma equipa de psicólogos profissionais, este serviço de apoio é gratuito (apenas é cobrado o custo da chamada) e é prestado em várias línguas: português, espanhol e inglês, podendo ser agendado, via e-mail, o atendimento em italiano, francês ou alemão.
https://www.up.pt/covid-19/linha-de-apoio-psicologico-da-universidade-do-porto/ 
✉ lapup@reit.up.pt
✆ 220 408 408  (Mon – Fri: 9:30 – 14:30 and 19:00 – 00:00 and weekends 19:00 – 00:00)

LAPIS
A Faculdade de Psicologia da Universidade de Lisboa criou a LAPIS, Linha de Apoio Psicológico da ULisboa. Esta linha é dirigida a toda a comunidade da ULisboa e tem como objetivo dar apoio psicológico durante a pandemia de COVID-19.
https://www.ulisboa.pt/noticia/criada-linha-telefonica-de-apoio-psicologico-em-crise-para-comunidade-ulisboa  
✆ 210 443 599 (Mon – Sat: 10:00 – 18:00)

Conversa Amiga
A linha “Conversa Amiga” é um serviço de atendimento telefónico com o objetivo de prestar apoio e acompanhamento emocional a todos os cidadãos.
https://eportugal.gov.pt/servicos/pedir-apoio-psicologico-e-emocional-atraves-da-linha-conversa-amiga- 
✆ 808 237 327 
✆ 210 027 159 (15:00 – 22:00)

SOS Voz Amiga
Ligue-nos. Nós escutamos.
http://www.sosvozamiga.org/
✆ 800 209 899 (21:00 – 00:00) 
✆ 213 544 545/ 912 802 669/ 963 524 660 (16:00 – 00:00)

SOS Estudante
Oferecemos uma linha de Apoio Emocional composta por estudantes do ensino superior preparados/as para auxiliar aqueles/as que precisam de um espaço anónimo e confidencial para desabafar.
http://sosestudante.pt/apoio-emocional/ 
✆ 239 484 020
✆  969 554 545
✆ 915 246 060 (20:00 – 01:00, except on school vacations)

Telefone da Amizade
Pode contar-nos o que sente. Nós ouvimos todo o tipo de problemas. Não contaremos a ninguém o que nos disser. A nossa escuta é confidencial e anónima.
http://www.telefone-amizade.pt/site/# 
✆ 22 832 35 35(16:00 – 23:00)

Voz de Apoio
A Voz de Apoio disponibiliza apoio emocional gratuito, de caráter pontual, anónimo e confidencial, sem julgamentos. Se sente preocupação com alguma coisa, não a guarde só para si.
http://www.vozdeapoio.pt/ 
✆ 225 50 60 70 (21:00 – 00:00)

Linha de apoio psicológico para estudantes universitários
✆ 220 408 408

Romania

Linie telefonică de asistență psihologică pentru persoanele afectate de epidemia de noul coronavirus
https://www.sts.ro/ro/comunicate-de-presa/021-9696-linie-telefonica-de-asistenta-psihologica-pentru-persoanele-afectate-de-epidemia-de-noul-coronavirus 
✆ 021 9696 (daily, 09:00-21:00)

ATLAS 
Asistență gratuită pentru profesioniștii din domeniul sănătății (24/7)
 help@atlas.app  
✆ 031 630 2020

Proacta EDU 
Suport emoțional gratuit în timpul pandemiei
✆  0800070030 (Mon – Fri: 08:00 – 20:00)

Paxonline
Asistență psihologică online pentru medici
https://www.paxonline.net/asistenta-psihologica-online-pentru-medici/

Linia telefonică de prevenire a sinuciderilor
✆ 0800 801 200

Respiro
Free online counselling 
https://respiro.ro/consiliere/consiliere

Serbia

Besplatna psihoterapijska podrška u krizi Covid-19
Savez društava psihoterapeuta Srbije je organizovao mrežu dobrovoljnih stručnih saradnika koju čini oko 400 psihoterapeuta, psihoterapeuta pod supervizijom i psihosocijalnih savetnika, koji su dostupni za pružanje besplatne psihoterapijske podrške svakome ko ima potrebu da razgovara o svojim osećanjima i problemima.
https://podrskapsihoterapeuta.com/

Телефон за психосоцијалну помоћ грађанима
✆ 0800 309 309

Посебни телефони Института за ментално здравље:

За младе и родитеље деце до 18 година
✆ 060 364 11 79

За особе старије од 18 година
✆ 060 364 11 80

Slovakia

League for Mental Health 
Liga za duševné zdravie je nepolitické, charitatívne, humanitné, neprofesionálne, nezávislé záujmové združenie občanov a právnických osôb a jej cieľom je aktívna podpora duševného zdravia.
https://www.dusevnezdravie.sk/linky-pomoci/
✆  800800566

Pomôžeme – Krízovej linke
Sme tu 24 hodín denne pre tých, ​ktorí sa ocitli v akútnej psychickej kríze či v ťažkej životnej situácii.
https://www.pomozeme-krizovelinky.sk

Slovenia

Nacionalna informativna črta
 ✆ (+386) 41 443 443 (Mon – Fri: 16:00 – 00:00, Sat and Sun: 12:00 – 00:00)

Psiho Dezinfkecja
Glede na trenutno situacijo epidemije Koronavirusa in spremljajočih stisk, smo diplomirani psihologi, študenti zadnjih letnikov psihologije organizirali možnost brezplačnega svetovanja.
https://docs.google.com/forms/d/e/1FAIpQLSdLvXH3Q6siCush2HGyVM-QYWTJ_t0OT8Cg14HUaBpRF0rscw/viewform

 Klic v duševni stiski
✆ 01 520 99 00 (every day between 19:00 in 7:00)

Zaupni telefon Samarijan
✆ 116 123 (24/7)

 TOM – telefon za otroke in mladostnike
✆ 116 111 (every day between 12:00 and 20:00 

Ženska svetovalnica, krizni center
✆ 031 233 211

ŠENT
Za brezdomce v Ljubljani
✆ 030 645 304

Center za zmanjšanje škode zaradi drog Ljubljana
✆ 05 933 85 32 3

Day center Ljubljana 
✆ 01/ 230 78 46

Enota za adolescentno psihiatrijo za mladostnike, Grablovičeva 44b, Ljubljana
✆ 01 587 49 55

Enota  za krizne intervencije za odrasle, Grablovičeva 44b, Ljubljana, 
✆ 01 587 4922

Psihiatrična klinika Ljubljana Polje urgentna ambulanta 
✆01 587 21 00

Pediatrična klinika, Sprejemno triažni oddelek – urgentna ambulanta 
✆ 01 522 92 41

Služba za otroško in mladostniško psihiatrijo Maribor samo dopoldan 
✆ 02 22 86 353; 02 22 86 354

Nacionalni inštitut za javno zdravje
Strokovnjaki s področja duševnega zdravja v času epidemije COVID-19 na voljo za razbremenilne pogovore
https://www.nijz.si/sl/strokovnjaki-s-podrocja-dusevnega-zdravja-v-casu-epidemije-koronavirusa-na-voljo-za-brezplacne

Spain

Colegio de la Psicología
El Colegio de la Psicología habilita un teléfono de apoyo.
https://diariosanitario.com/psicologia-telefono-coronavirus/ 
✆ 636039891

Líneas de apoyo psicológico:
✆ 91 700 79 89 para familiares de personas enfermas o fallecidas
✆ 91 700 79 90 en el caso de profesionales
✆  91 700 79 88 para la población en general con dificultades derivadas del estado de alerta.

ASAPME 
ASAPME refuerza la atención psicológica a jóvenes ante el covid-19
https://consaludmental.org/sala-prensa/actualidad/asapme-atencion-psicologica-jovenes-covid-19/
✆ 620 69 00 64

Sweden

Mind Sjavmordslinjen
https://mind.se/
✆ 90101

Äldrelinjen
https://mind.se/hitta-hjalp/aldrelinjen/
✆ 20222233

BRIS
Bris, Barnens rätt i samhället, är en av Sveriges ledande barnrättsorganisationer som varje dag kämpar för ett bättre samhälle för barn. Här hittar du allt som är aktuellt just nu på Bris.
http://www.bris.se/
✆ 116 111

Switzerland

Urgences santé
https://www.santepsy.ch/fr/pages/sante-mentale-covid-19/sante-mentale-covid-19-910
✆ 144

Turkey

Korona Virüs Online Ruhsal Destek Programı (KORDEP) 
https://kasder.org.tr/ 
✆ +90 (0)850 305 00 34

Sağlık Bakanlığı – COVID-19 Bilgilendirme Platformu
phone numbers of psychosocial help centres of each city in Turkey

Genclik Destek Hatti
0850 455 00 70
genclikdestekhatti.org.tr

Ukraine

Онлайн-консультации Teenergizer
https://teenergizer.org/consultations/

Lifeline Ukraine
Лінія запобігання самогубствам.
https://lifelineukraine.com/
✆ 7333

United Kingdom

Samaritans
https://www.samaritans.org/ 
✆ 116 123

CALM 
A charity providing a mental health helpline and webchat
http://www.thecalmzone.ne
✆ 0800 58 58 58 (every day between 17:00 in 00:00)

Men’s Health Forum
Stress support for men by text, chat and email – (24/7)
http://www.menshealthforum.org.uk

PAPYRUS 
Young suicide prevention society
http://www.papyrus-uk.org

HOPElineUK
 ✆ 0800 068 4141 (every day: 9:00 in 00:00)

YoungMinds
Information on child and adolescent mental health. 
http://www.youngminds.org.uk 
✆ 0808 802 5544 (Mon – Fri: 9:30 – 16:00)

SANE 
Emotional support, information and guidance for people affected by mental illness, their families and carers
http://www.sane.org.uk/support 
Textcare: comfort and care via text message, sent when the person needs it most
Peer support forum

SHOUT 
Text service to support anyone, anywhere and at any time who may be experiencing a challenging time with their mental health
Text SHOUT to 85258

If you have information about a helpline or a service providing mental health support during COVID-19 in your country, please let us know via info[at]mhe-sme[dot]org.  Thank you in advance!